Returns

Our team is working hard to process all returns as quickly as possible. Please allow additional time for returns during peak times. We appreciate your patience at this time.

Making Your Return

Please click the button below, you will need your order number found at the top of your email confirmation or contact [email protected]

Goods are your responsibility until they reach our warehouse.

You will be responsible for returning the goods to us. If you would like to exchange your item, please follow our returns procedure and place a new order online for the product you would like.

Our Returns Policy

  •  You can return your item within 30 days of purchase.
  • All items must be returned with a valid invoice and in the original packaging.
  • Products must be unused and in a re-saleable condition.
  • You will be deducted £4 from your refund for the cost of the return unless the item is damaged.
  • Your original delivery charge will not be refunded.
  • Personalised items cannot be returned unless damaged.