Returns

Making Your Return

Please click the button below, you will need your order number found at the top of your email confirmation or contact hello@stackers.com

Goods are your responsibility until they reach our warehouse.

You will be responsible for returning the goods to us. If you would like to exchange your item, please follow our returns procedure and place a new order online for the product you would like.

Our Returns Policy

You can return your item within 30 days of purchase.
All items must be returned with a valid invoice and in the original packaging.
Products must be unused and in a re-saleable condition.
You will be deducted £4 from your refund for the cost of the return.
Your original delivery charge will not be refunded.
Personalised items cannot be returned.

Please contact our customer service team if there is an issue with your order at hello@stackers.com

International Returns

If you're returning your order from outside of the UK, you will be responsible for the cost of the return and proof of shipping must be provided.
All items must be returned with a valid invoice/order number, in the original packaging, unused and in a re-saleable condition.

Please send your return to:

Stackers Returns
London House,
Sheldon Way,
Aylesford.
Kent,
UK,
ME20 6SE

Dealing With Your Return

Once we have received your returned parcel we aim to fulfil your request within 5-7 working days. You will be notified via email or via your returns request in your account at each stage of the returns process.

Returns

Making Your Return

Please click the button below, you will need your order number found at the top of your email confirmation or contact hello@stackers.com

Goods are your responsibility until they reach our warehouse.

You will be responsible for returning the goods to us. If you would like to exchange your item, please follow our returns procedure and place a new order online for the product you would like.

Our Returns Policy

You can return your item within 30 days of purchase.
All items must be returned with a valid invoice and in the original packaging.
Products must be unused and in a re-saleable condition.
You will be deducted £4 from your refund for the cost of the return.
Your original delivery charge will not be refunded.
Personalised items cannot be returned.

Please contact our customer service team if there is an issue with your order at hello@stackers.com