Returns

Making Your Return

If you are returning your order from outside of the UK, the customer is responsible for the cost of the return, and proof of shipping must be provided.
All items must be returned with a valid invoice/order number, in the original packaging, unused and in a re-saleable condition.
Goods are your responsibility until they reach our warehouse.
If you would like to exchange your item, please follow our returns procedure and place a new order online for the product you would like.

You can return your item within 30 days of purchase.

If you are returning an item which is faulty, please contact us via the link below. You will need your order number found at the top of your email confirmation hello@stackers.com

Please note personalised items cannot be returned unless damaged.

All items must be returned with a valid invoice, in the original packaging, unused and in a re-saleable condition.