Returns
Making Your Return
For questions relating to faulty, damaged or returns of items, please contact [email protected]. You will need your order number found at the top of your email confirmation. Please read the information below, prior to getting in contact with us.
Goods are your responsibility until they reach our warehouse.
You will be responsible for returning the goods to us.
If you would like to exchange your item, please follow our returns procedure and place a new order online for the product you would like.
Our Returns Policy
- You can return your item within 14 days of purchase.
- All items must be returned with a valid invoice and in the original packaging.
- Products must be unused and in a re-saleable condition.
- You will be responsible for the cost of the return unless the item is damaged.
- Your original delivery charge will not be refunded.
- Any personalised items cannot be returned.
Please contact our customer service team if there is an issue with your order at [email protected]
Please contact our customer service team if there is an issue with your order at [email protected]
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