Returns

Our team is working hard to process all returns as quickly as possible. Please allow additional time for returns during peak times. We appreciate your patience at this time.

Making Your Return

If there is a problem with your order, please contact our customer service team who will be happy to assist: hello@stackers.com

If you're returning your order from outside of the UK, you will be responsible for the cost of the return and proof of shipping must be provided. All items must be returned with a valid invoice/order number, in the original packaging, unused and in a re-saleable condition.

Our Returns Policy

  •  You can return your item within 30 days of purchase.
  • All items must be returned with a valid invoice and in the original packaging.
  • Products must be unused and in a re-saleable condition.
  • Your original delivery charge will not be refunded.
  • Personalised items cannot be returned unless damaged.