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RETURNS

    You can return your item within 30 days of purchase.

    All itmes must be returned with a valid invoice, in its orgional packaging, unsused and in a resellable condition.



MAKING YOUR RETURN

    Log in to your account and complete the RMA form.

    If you do not have an account please complete the return form found on our Contact Us page.

    Goods are your responsibility until they reach our warehouse.

    You will be responsible for returning the goods to us.



DEALING WITH YOUR RETURN

    Once we have received your returned parcel we aim to fulfil your request within 5 working days. You will be notified via email and or via your returns request in your account at each stage of the returns process.



SEASONAL RETURNS

Over the festive period, we know you might need a little longer to return your items so from November 1st up until January 14th you can return your items to us by post for an exchange or refund.

Items returned to us must be in a resalable condition with a valid proof of purchase from Stackers.com. This can either be the order number or purchasers registered email address.

Please note our standard returns terms & conditions also apply.

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